Frequently Asked Questions



Is your establishment part of The Clean Kilo, zero waste supermarket?

Yes, we are indeed the same owners of the first zero waste shop in Birmingham. KILO ZIRO is our zero-waste café bar that is an extension of our ethos to reduce waste, work with local producers and to be as sustainable as possible.

The Clean Kilo supermarket is open in Bournville – 249 Mary Vale Rd, B30 1PN

Please see more information about The Clean Kilo on our website: or follow us on socials @thecleankilo

How are you a ‘Zero Waste’ Café Bar?

The term ‘zero waste’ is a set of principles focused on waste prevention so that use of resources are avoided, repurposed and/or reused. The goal of the movement is to avoid sending trash to landfills/end up in the environment.

We minimise packaging waste by requesting a circular system with many of our suppliers such as our wine, beers, house gin & vodka, coffee, olives, snacks and many more local products. This could be in the form of refillable kegs, bottles, pouches, buckets, drums etc.

To reduce food waste, we take surplus from our own grocery stores to make into our fresh cocktails and we have recently extended our ethos to suppliers we collaborate with in our Bar Food Menu.

To reduce our carbon footprint, we like to work as local as possible which is why we have a wide range of local craft beer & cider, alongside locally made spirits and an Afternoon Tea curated with independent brands.

Supporting the right organisations matter to us, that’s why we select premium brands that have a sustainable ethos such as carbon negative rums and gins or use ‘discarded’ items to make their spirits.

It doesn’t stop there – even our back of house cleaning products are circular and get refilled from our very own Zero Waste Shop, The Clean Kilo! We even take our cloths back to wash to avoid as much single use blue roll as possible!

How to unregister from the Newsletter?
When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary.

I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty,

Experiences at KILO|ZIRO

How do I book Afternoon Tea or a Graze & Refill experience?

Please head over to our Experience page to book your Afternoon Tea and Graze and Refill experience with us:

We take deposit per head that non-refundable or exchangeable once booked, the amount is deducted from your bill on the day.

Please make any dietaries known at the time of booking as we cannot cater for any dietaries divulged on the day.

How do I book a Wine & Cheese Flight?
Please head over to our partner booking website YUUP to book your wine and cheese experience.

You will find further details for the experience on the listing. Please note the experience is non-refundable or exchangeable once booked.

Are you able to hire out the venue for private hire?
We hire out our venue for all sorts of special celebrations, workshops to corporate events, available every day of the week – please check out our Event page for more information, please email over your requests and we will get back to you.

How to get here

Public Transport

Buses – You can easily get the bus to our bar, there is a stop just 50m away. Use buses 6, 6A, 17, 34, 37, 60 and 97. We are also only a 5 minute walk from Digbeth Coach Station – meaning you can visit us from anywhere in the country!

Train – We are an 11 minute walk from New Street station, please head towards the Bullring outdoor markets and then towards Digbeth High Street when you arrive.

Taxi – Taxi’s are able to drop off right outside our venue – direct your driver to 1 Gibb Street, Birmingham, B9 4BF.

Where can I park?
There are two car parks in proximity of our bar – Trinity Street Car Park and Zellig Car Park on Digbeth High. Please check their opening hours before parking. On Sunday’s free parking may be available around Digbeth such as Flood Gate Street and Lower Trinity Street, please always check signs before leaving your car.


Are you dog and cat friendly?

Yes certainly – we are dog and cat friendly! Our only request is that they must be well behaved and sat on the floor without disturbing any other guests.

Do you allow children under 18 years old in your venue?
Children under 18 years old must be with accompanying adult from our opening time until 7pm. This is except for private hire events where all under 18’s will be able to stay at our venue past 7pm with their accompanying guardian, please request venue hire pack for more information.

What are your opening hours?
Please check out our opening hours here:

Do you offer any live music, events or workshops?
Please check out our upcoming events and experiences on our ‘Experiences’ page to book your spot!

Do I have to book a table, or do you accept walk-in’s?
We do generally accept walk in’s during our opening hours however we always recommend making a free booking request on our website first in case we have a private event hire:

To book a table of 6 people or over, please email and a £5 deposit will be taken and added to your tab on the day.

Do you accept cash payment at your bar?
Yes, we accept cash and card including AMEX at the bar.

Do you offer food?
We offer a range of cheeseboards, nibbles and sandwich options All Day (subject to availability) and a Bar Food Menu from 5pm.

Do you have a dress code?
The dress code at our bar is smart casual from 7pm.

Where can I find a list of allergens in your food and drink and what is your policy?
Please head over to our Allergen and Policy page for our full list of allergens for all our items available on the food and drink menu.

Where can I smoke?
Smoking is permitted in our outdoor seating area – please use our ash tray!